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About Allianz

Allianz Group at a glance

  • With around 150,000 employees worldwide, the Allianz Group serves over 100 mn customers in more than 70 countries.
  • On the insurance side, Allianz is the market leader in the German market and has a strong international presence.
  • In fiscal year 2020 the Allianz Group achieved total revenues of approximately 140 bn euros.
  • Allianz is one of the world‘s largest asset managers, with third-party assets of 1,712 bn euros under management at year end 2019.
Allianz Offices
AGCS Offices
Network Partner Offices

Did you know?

Allianz is the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021-2028

Allianz insures major Hollywood and Bollywood movies, including all 24 James Bond productions

Allianz supports sustainable motor sports by being a partner of the fully electric car racing Formula E Championship

Allianz offers financial solutions to more than 49 million emerging consumers in Africa, Asia and Latin America

Allianz is the leading specialist in space insurance and celebrated its 100th birthday as aviation insurer in 2015

Allianz insured the last three buildings to hold the title of “world’s tallest”: Petronas Towers, Taipei 101 & Burj Khalifa

the Allianz Center for Technology has conducted thousands of crash test since 1980 to improve road safety

Allianz was one of the insurers of the Titanic

Allianz Results

Allianz Group 12M 2021

€148.5b
Total revenues increased 5.7% to €148.5 billion in 2021 (12M 2020: €140.5 billion).
€13.4b
Operating profit jumped by 24.6% to €13.4 billion (12M 2020: €10.8 billion).
209%
Solvency II capitalization ratio was at 209% at the end of 2021, compared to 207% at end of 2020.

AGCS 12M 2021

€7.424b
AGCS gross premium written decreased year-on-year by €125 million to €7.424 billion (9M 2020: €7.549 billion).
99.3%
The combined ratio for 9M 2021 stands at 99.3% (9M 2020: 112.7%) which is 13.4%-p better than prior year, mainly benefitting from a lower COVID-19 claims volume, offset by significant natural catastrophe losses in Q3 2021; Covid-19 related reserves booked amounted to €37 million compared to €493 million for the same period in 2020. T
€205m
Operating profit of €205million (9M 2020: operating loss of €257million) is €462 million above prior year driven by a significantly lower impact from Covid-19 losses and an overall positive underwriting performance.

AGCS Commentary

  • AGCS’ 2021 gross premium written increased year-on-year by €174 million to €9.486 billion (12M 2020: €9.312 billion). The positive impact from effective rate changes of 18% for renewal business (adjusted for terms and conditions), a higher renewal base and new business have more than offset selected corrective underwriting actions targeting unprofitable accounts and segments.
  • The combined ratio for 2021 stands at 97.5% (2020: 115.5%), which is 18.0%-p better than prior year. While AGCS achieved a positive underwriting result, it has seen significant claims impact from natural catastrophes and also losses from Covid-19 (reserves booked amounted to approx. €100 million in 2021 compared to €521 million for the same period in 2020). This result reflects AGCS’s focus on volatility management as well as the benefits of a new reinsurance structure.
  • AGCS’ 2021 operating profit of €366 million (2020: operating loss of €482 million) is €848 million above prior year driven by a significantly lower impact from Covid-19 losses and an overall positive underwriting performance.

AGCS Ratings

AGCS Company
Standard & Poor's
A. M. Best
AGCS SE
AA (Oct 21)
A+ (Oct 21)
AGCS NA
AA (Oct 21)
A+ (Oct 21)
ART*
AA- (Oct 21)
A+ (Oct 21)
AGCS Japan
AA (Oct 21)
(N/A)
AGCS Re Brazil
(N/A)
A+ (Oct 21)
AGCS South Africa
BB+ global;
zaAAA local (Oct 21) 
(N/A)

What makes us different?

We reach beyond traditional solutions, to address your unique risks.

We excel in underwriting

Our profound technical insurance expertise and industry knowledge allow us to provide  you with solutions tailored to your needs.

In underwriting your risks, we stay true to our principles. It ensures we take those vital core competencies which you rely upon further.

The better we are at truly understanding complex risks, the better we can serve you. From harnessing insights from data, developing new forward-looking pricing tools or creating a harmonised global product framework, to practice groups leveraging shared expertise on specific risks or sectors, the goal is to provide market-leading solutions to you.

Allianz Multinational: Global Mindset, local solutions.

Wherever you operate globally, Allianz Multinational is there to secure your future. We’ve been helping our global clients take care of their most valuable assets globally since 1893, and are really proud of partnerships that we’ve built over the last 130 years

Providing risk solutions, expertise and advice tailored specifically to your needs, we are there to help you and your teams navigate the complex risks that impact your business, wherever you are in the world.

One of the largest networks in the industry, covering 200+ territories and 70+ countries with Allianz-owned offices across the globe.

260+ risk engineers averaging 10+ years of industry experience.

Hundreds of dedicated multinational underwriters and service experts building bespoke global programs.

650+ experienced claims adjusters handling thousands of multinational claims every year.

2,500+
Global Programs
21,000+
Local policies
9,500+
Multinational claims handled annually
€4bn+
Annual multinational premium

Global Network

Your business is global – so is the protection that we offer: 

  • We take care of our multinational clients in more than 200 territories. 
  • We benefit from the expansive network of Allianz-owned offices in over 70 countries. 
  • We work with the best-in-class network partners to ensure you get a program matched to your needs. 

Technical Knowledge & Expertise 

Being part of the Allianz Group, we can create bespoke risk programs in collaboration with experts from a wide range of Allianz entities such as: 

  • Euler Hermes: the world’s leading provider of trade-related insurance solutions. 
  • Allianz Global Benefits: providing worldwide employee benefits solutions. 
  • Allianz Partners: offering assistance, travel, automotive and health solutions. 
  • Allianz Global Investors: one of the world’s leading asset managers. 

Dedicated Point of Contact 

Providing easy, consistent service to you globally is our priority. We take a holistic approach to customer service, where a single account view ensures frictionless service: : 

  • All functions of the business come together to support our clients throughout the whole journey. 
  • A dedicated point of contact is there to answer any global or local questions. 

Risk Consulting Services 

Our expansive network includes 260+ engineers, with industry experience and unique expertise spanning: 

  • Technical assessments, loss control programs, loss analysis, business interruption, cyber and more. 
  • Solutions are deployed across key lines of business, to ensure prevention solutions suit your needs. 

Claims 

A claim is the defining moment for our service – the moment when we deliver on our promise. 

Trust and transparency is what our clients value most. We are proud to support them right up to the final resolution. 

Our team of 650+ experienced claims handlers have: 

  • Global experience. 
  • Specific country knowledge. 
  • Unique technical expertise. 

AGCS Claims at a glance

Insurance is truly a people business.

Our claims team is acting at the forefront of AGCS to ensure timely communication, transparency, outstanding service delivery and swift resolution.

17 Claims Global Practice Groups with the top experts from our global organisation ensure the settlement of large complex claims, e.g. for cyber, business interruption or class actions.

650+ experts
in worldwide locations focusing exclusively on  industrial, corporate and specialty claims

10+ years
average claims adjusting experience  of our handlers

165,000+
claims handled per year

€4bn+
average annual claims payments

Allianz Risk Consulting… What we do?

Allianz Risk Consulting (ARC) applies a consultative approach to find the best solutions for preventing or reducing potential losses. Loss control programs are agreed and based on client risks and needs, and are managed by a dedicated account engineer who serves as the client’s single point of contact. The account engineer is the technical liaison between client, broker and our underwriters, and is responsible for coordinating a program of site surveys and projects.

Our consulting engineers undertake site surveys and perform comprehensive risk assessments at specified locations. Exposures are identified and, where relevant, loss control solutions are proposed. Industry experience is a prerequisite for all of our engineers who have completed extensive training programs in both fire protection and loss control standards.

Why Allianz Risk Consulting?

  • Global Network - We are a global network of over 100 property Engineers with coverage in all territories
  • Flexibility of Approach - We are a truly consultative engineering service, offering innovative solutions to our clients often complex problems
  • Flexibility of Codes - Engineering programmes delivered to NFPA codes, local codes or clients individual – loss prevention standards
  • Sector Expertise - Vast global experience in numerous industries built up over many years
  • Successful Transition - Many examples of successful client transitions to ARC from other insurers and loss control providers
  • Strategic advice & solutions - ARC play a proactive client partnership role in focusing the programme and working with stakeholders to share knowledge and experience to all parties’ mutual benefit
  • Long term relationship - ARC desire a long term relationship built on mutual trust and support. We have many examples of successful partnerships with our clients embedded over many years. References are available where required
  • Risk management services - A variety of risk management services are available to be tailored to suit client requirements
  • Quality and Consistency - Property engineers are Allianz certified and comply with company practices and procedures

Allianz Risk Consulting Property offers our clients comprehensive risk engineering and the key services include:

  • Site surveys for property, business interruption and construction
  • Reviews of loss control management programs
  • Business Interruption analysis
  • Business Continuity Management
  • Technical training and knowledge transfer
  • Plan & project reviews
  • Testing & commissioning of fire protection systems
  • Fire protection impairment management
  • Loss investigation surveys

Specialist Risk Resources and Services

The Account Engineer will explain, guide and advise on which specialist resources will compliment and add value to your existing loss prevention programme. We recognise that one size will not fit all and our goal is to work in partnership with you to maximise the improvement and impact on your risk profile of our tailored risk solutions to support your business objectives.

Examples of risk management tools available include:

  • Using the AGCSonline, our clients can, amongst other things, access information regarding their loss control programmes in real time, download reports, update recommendations & notify us of impairments to fire systems
  • Allianz AlertZ will automatically send out risk information and newsletters featuring risk bulletins, technical documents, lessons learned and other risk advice and publications
  • Cyber risk has proven to be of increasing concern to our client’s and whilst hacking of IT for data and finance grab the headlines, there are exposures to IT systems running production equipment. ARC has employed a Cyber Risk Consultant to assist clients who may have concerns in this area
  • Whilst the Account Engineering function will offer an overview of the business interruption potential at account level, and the effects on any linked locations, a more in depth study can be undertaken looking at the policies and procedures in place for Supply Chain Risk Management applying technics such as the European Foundation for Quality Management
  • ARCFlex a more focussed client centric approach to risk consulting eliminating the need for repeat survey work
  • The Allianz Property Risk Management Charter aids client’s to embed prudent Human Element practices and procedures throughout their organisation

Environmental, Social and Governance (ESG)

Background

  • ESG Board composed of Allianz SE Board Members responsible for the Group ESG strategy
  • ESG Center of Competence (CoC) in Allianz Global Corporate & Specialty established in January 2014, responsible for Allianz‘ P/C business globally
  • ESG is embedded in the global governance framework via Standards & Policies and core insurance processes (Underwriting, Risk Management) supported by a dedicated ESG desk (as part of the ESG CoC) and Communication

1.5°C Aligned Investment Portfolio

Proprietary investment portfolio committed to net-zero emissions by 2050, in line with 1.5°C (UN AOA, SBTi)

Coal Exit for Insurance and Investments

Bringing coal exposure of insurance and investment lines of business to 0% by 2040 latest

Renewable Energy in our Operations

Commitment to source 100% renewable electricity by 2023, reduction of operational emissions along 1.5°C pathway.

Thank you for considering AGCS.

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