Insurance is truly a people business.
Our claims team is acting at the forefront of AGCS to ensure timely communication, transparency, outstanding service delivery and swift resolution.
17 Claims Global Practice Groups with the top experts from our global organisation ensure the settlement of large complex claims, e.g. for cyber, business interruption or class actions.
650+ experts
in worldwide locations focusing exclusively on industrial, corporate and specialty claims
10+ years
average claims adjusting experience of our handlers
165,000+
claims handled per year
€4bn+
average annual claims payments
Proprietary investment portfolio committed to net-zero emissions by 2050, in line with 1.5°C (UN AOA, SBTi)
Bringing coal exposure of insurance and investment lines of business to 0% by 2040 latest
Commitment to source 100% renewable electricity by 2023, reduction of operational emissions along 1.5°C pathway.