McKesson Proposal 2022
Dear Wendy and Darren,
Many thanks for the opportunity to meet you and present our Allianz offering on Property/ BI & STP to McKesson and Marsh. My team and I are committed to support you in your risk management journey, working alongside Marsh UK, by delivering the best of Allianz to you.
AGCS has a reputation built upon technical underwriting ability, as well as claims, risk consulting and client services. We understand the business of risk, and more importantly we understand your risk. This document is giving you an update on AGCS today detailing claims and risk consulting offering to McKesson. You should have received our property and marine quotations and we are happy to address any questions you might have. We are looking forward to discussing this with you in more details.
Hajar Bousfiha
Key Account Manager
About Allianz
Allianz Group at a glance
- With around 150,000 employees worldwide, the Allianz Group serves over 100 mn customers in more than 70 countries.
- On the insurance side, Allianz is the market leader in the German market and has a strong international presence.
- In fiscal year 2020 the Allianz Group achieved total revenues of approximately 140 bn euros.
- Allianz is one of the world‘s largest asset managers, with third-party assets of 1,712 bn euros under management at year end 2019.
Did you know?
Allianz is the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021-2028
Allianz insures major Hollywood and Bollywood movies, including all 24 James Bond productions
Allianz supports sustainable motor sports by being a partner of the fully electric car racing Formula E Championship
Allianz offers financial solutions to more than 49 million emerging consumers in Africa, Asia and Latin America
Allianz is the leading specialist in space insurance and celebrated its 100th birthday as aviation insurer in 2015
Allianz insured the last three buildings to hold the title of “world’s tallest”: Petronas Towers, Taipei 101 & Burj Khalifa
the Allianz Center for Technology has conducted thousands of crash test since 1980 to improve road safety
Allianz was one of the insurers of the Titanic
Allianz Results
Allianz Group 12M 2022
AGCS 12M 2022
Allianz Commercial Commentary
Allianz Ratings
zaAAA local
(October 2022)
Our pledge to you
- Partnership: A trusted, financially strong, stable partner delivering value and expertise to you and your clients, long term.
- Excellence: A commitment to put our clients and brokers first through true customer centricity.
- Expertise: Deep expertise and insights to create the best client solutions, globally and locally, with 100% integrity.
- Results: Helping clients maximise value by unlocking the best of Allianz, from insurance to asset management.
- Industry focus: Global industry solutions with people who understand your business and bring you the best of the Allianz world.
- Innovation: Working together towards key, relevant goals, including ESG, Green Solutions and ART.
- Data and Analytics: Pinpoint partners, maximising data and relationships for the best possible client solutions.
- Quality and Compliance: Contract specialised policies and globally-compliant international insurance solutions.
- Level Playing Field: Working with our brokers in equal partnership, prioritising constant communication.
- Thought Leadership: Consistently evaluating existing and emerging risks, loss trends and sharing knowledge.
What makes us different?
We reach beyond traditional solutions, to address your unique risks.
McKesson’s client Team
Account Management:
- Jen Rex – Head of Distribution RUL – jen.rex@allianz.com
- Hajar Bousfiha – Key account manager – Hajar.bousfiha@allianz.com
Marine
- Paul Crawford – Senior Cargo Underwriter - paul.crawford@allianz.com
- Lee Allen – Cargo Underwriter – lee.allen@allianz.com
- Samson Rathaur – Marine Risk Consulting - samson.rathaur@allianz.com
- Kevin Whelan – Head of Marine Claims - kevin.whelan@allianz.com
Property
- Steve Webber – Property Underwriter – steven.webber@allianz.com
- Richard Park – Property Risk consulting – Richard.Park@allianz.com
- Martin Beswick – Senior Property Claims Specialist - Martin.Beswick@Allianz.com
What makes us different?
We believe in having an open dialogue with you and Marsh to find the right solution for your insurance needs. We commit to continue to build our robust and transparent tripartite relationship and will deliver on our promise.
Your dedicated Key Account Manager (KAM), Hajar Bousfiha, will ensure effective service delivery to McKesson via a single point of access to Allianz resources. She will ensure an integrated approach, from underwriting to claims to risk engineering.
Hajar will oversee the following:
- Coordination of the Allianz service via the KAM but in close liaison with all of the client team – this provides a structured approach to ensuring client feedback which helps ensure rapid responses to any issues which may arise
- Monitoring all aspects of the Allianz service in respect of the client and taking action to resolve any issues promptly
- Arranging account review meetings with a structured agenda to cover all aspects of the AGCS and McKesson relationship, including mid-term review, pre-renewal and post-renewal reviews
- Representing the client’s interests within Allianz to ensure that service improvements are made where necessary and delivering access to the wider resources of Allianz through one person – as and when required
- The KAM is responsible for ensuring that they develop a close understanding of the client’s business environment
- Liaison with client/broker and AGCS claims on any major losses
We would like to continue to be a key market for McKesson and build on our existing relationship from being part of the Property, Cyber and Cargo (programmes of Admenta in Germany and the USA). We already have a good understanding of your risk and we are in a good position to support you in the transition from global programme to local and make it as seamless as possible. In addition, we will offer you a coordinated risk management approach, by working with your teams to coordinate surveying and avoid any duplication and/or redundant use of your resources. Looking forward, we can support you better manage your risks through the captive by introducing our ART capabilities.
We encourage stewardship meetings with McKesson and Marsh. In addition to standing items (for example – risk consulting, claims, etc.), we will provide updates on matters such as emerging risks, new solutions and support evolution.
Why Allianz Risk Consulting?
- Global Network - We are a global network of over 100 property Engineers with coverage in all territories
- Flexibility of Approach - We are a truly consultative engineering service, offering innovative solutions to our clients often complex problems
- Flexibility of Codes - Engineering programmes delivered to NFPA codes, local codes or clients individual – loss prevention standards
- Sector Expertise - Vast global experience in numerous industries built up over many years
- Successful Transition - Many examples of successful client transitions to ARC from other insurers and loss control providers
- Strategic advice & solutions - ARC play a proactive client partnership role in focusing the programme and working with stakeholders to share knowledge and experience to all parties’ mutual benefit
- Long term relationship - ARC desire a long term relationship built on mutual trust and support. We have many examples of successful partnerships with our clients embedded over many years. References are available where required
- Risk management services - A variety of risk management services are available to be tailored to suit client requirements
- Quality and Consistency - Property engineers are Allianz certified and comply with company practices and procedures
Allianz Risk Consulting Property offers our clients comprehensive risk engineering and the key services include:
- Site surveys for property, business interruption and construction
- Reviews of loss control management programs
- Business Interruption analysis
- Business Continuity Management
- Technical training and knowledge transfer
- Plan & project reviews
- Testing & commissioning of fire protection systems
- Fire protection impairment management
- Loss investigation surveys
Specialist Risk Resources and Services
The Account Engineer will explain, guide and advise on which specialist resources will compliment and add value to your existing loss prevention programme. We recognise that one size will not fit all and our goal is to work in partnership with you to maximise the improvement and impact on your risk profile of our tailored risk solutions to support your business objectives.
Examples of risk management tools available include:
- Using the AGCSonline, our clients can, amongst other things, access information regarding their loss control programmes in real time, download reports, update recommendations & notify us of impairments to fire systems
- Allianz AlertZ will automatically send out risk information and newsletters featuring risk bulletins, technical documents, lessons learned and other risk advice and publications
- Cyber risk has proven to be of increasing concern to our client’s and whilst hacking of IT for data and finance grab the headlines, there are exposures to IT systems running production equipment. ARC has employed a Cyber Risk Consultant to assist clients who may have concerns in this area
- Whilst the Account Engineering function will offer an overview of the business interruption potential at account level, and the effects on any linked locations, a more in depth study can be undertaken looking at the policies and procedures in place for Supply Chain Risk Management applying technics such as the European Foundation for Quality Management
- ARCFlex a more focussed client centric approach to risk consulting eliminating the need for repeat survey work
- The Allianz Property Risk Management Charter aids client’s to embed prudent Human Element practices and procedures throughout their organisation
Marine Risk Consultants: Expert support and advice
We have a multi-disciplined and industry-leading team of Marine Risk Engineers and Loss Control Consultants
- Provides technical expertise and proactive risk management solutions across a wide range of intermodal Cargo,Hull and related Inland Marine risks
- Work in partnership with brokers and clients to identify effective means for reducing losses and pro-active loss control solutions to reduce costs
- Features Master Mariners, MarineEngineers and logistics and supply-chain security specialists located worldwide, including major ports in the US and across Europe and Asia-Pacific
AllianzRisk Consultants team form a global network of over 200 consultants providing superior consultant service.
Marine Risk Consultants: Wide-ranging, value-added services
Provide loss control services with risk control experts, creating service account continuity – particularly as it pertains to ocean cargo, vessels and fixed location marine risks and marine liabilities
Risk improvement and value-added consulting services are provided for:
- Project Cargo (i.e. Ocean or Air)
- Over-the-road transportation
- Supply Chain Security
- Warehouse inspections
- Vessel condition and valuation surveys
- Vessel suitability surveys and voyage approvals
- Safety Management Systems
- Cargo damage surveys and investigations
- Hull & Machinery damage surveys and loss investigations
- Inland Marine & Related Property risks
We believe that only by striving to understand each client’s individual requirements can we help manage and reduce risk
AGCS Claims at a glance
Insurance is truly a people business.
Our claims team is acting at the forefront of AGCS to ensure timely communication, transparency, outstanding service delivery and swift resolution.
17 Claims Global Practice Groups with the top experts from our global organisation ensure the settlement of large complex claims, e.g. for cyber, business interruption or class actions.
650+ experts
in worldwide locations focusing exclusively on industrial, corporate and specialty claims
10+ years
average claims adjusting experience of our handlers
165,000+
claims handled per year
€4bn+
average annual claims payments
We are there when you need us most
Trust and support are the main building blocks of our relationship with you. We are committed to being there when you need us most.
We strive to operate a “no surprise” culture
Our claims teams are empowered to make timely decisions that result in fair and transparent claims settlement. Our customers always remain at the forefront of decision-making, and we work together to achieve efficient and beneficial outcomes.
We work to deal with claims in a fair, fast and effective manner
Every claims is unique – so is our approach to helping you get back on track as quickly as possible. Our experienced in-house claims team will offer a bespoke solution that meets your needs and expectations – and we will keep you posted on all the developments throughout the process.
We make the difficult experience easy for you
Dealing with a loss is stressful enough, and we are there to support you during every step of the way: from straightforward to complex and multinational claims, we recognize that each moment may be a unique opportunity to help you with any claims-related matters. We are proud of our people, their technical expertise and their commitment to helping you navigate any difficult moment with ease.
We excel in underwriting
Our profound technical insurance expertise and industry knowledge allow us to provide you with solutions tailored to your needs.
In underwriting your risks, we stay true to our principles. It ensures we take those vital core competencies which you rely upon further.
The better we are at truly understanding complex risks, the better we can serve you. From harnessing insights from data, developing new forward-looking pricing tools or creating a harmonised global product framework, to practice groups leveraging shared expertise on specific risks or sectors, the goal is to provide market-leading solutions to you.
Allianz Risk Transfer at a glance
What you can expect from across AGCS
Claims experts: We are there when you need us most. Our 650+ global experts have 10+ years average claims adjusting experience and handle 165,000+ claims per year. On average AGCS makes annual claims payments of over €4 billion.
Multinational specialists: 900dedicated multinational underwriters from the different lines and 1,500+ multinational service experts are there to build your bespoke global programs.
Alternative Risk Transfer: Companies may be able to manage exposures more effectively across multiple lines on a multi-year basis than with the traditional approach of buying individual covers line-by-line each year, probably even more so in a hardening insurance market environment. ART works with a variety of tools and techniques to create bespoke solutions that fit the unique requirements of clients and thus can create truly innovative solutions even for the most complex risk landscape.
Actively growing
- Multi-year and/or multi-line transactions to address gaps caused by non-availability of traditional cover, e.g.,Commercial Auto, Property, D&O
- Covers comprising traditional and non-traditional elements
- Captive Solutions – global fronting and structured risk transfer
- Virtual Captive Solutions
Coverage
- Full range of P&C lines of business or a combination thereof,
- Loss sensitive ‘swing’ solutions with additional and return premiums over multiple years; basket aggregate and stop-loss solutions
- Global Fronting capability expands across200+ countries and on a multi-line and multi-year basis, if needed
- Virtual Captives
- Transactions up to 5 years tenure
- Capacity typically Eur 25mn per occurrence, Eur 50mn per annum, but can be higher depending on structure
Restricted
- Reinsurance for insurance companies
- Financial risks coverage; e.g. mortgage portfolios, capital relief
- Credit risks
- Cyber risks
Environmental, Social and Governance (ESG)
Background
- ESG Board composed of Allianz SE Board Members responsible for the Group ESG strategy
- ESG Center of Competence (CoC) in Allianz Global Corporate & Specialty established in January 2014, responsible for Allianz‘ P/C business globally
- ESG is embedded in the global governance framework via Standards & Policies and core insurance processes (Underwriting, Risk Management) supported by a dedicated ESG desk (as part of the ESG CoC) and Communication
1.5°C Aligned Investment Portfolio
Proprietary investment portfolio committed to net-zero emissions by 2050, in line with 1.5°C (UN AOA, SBTi)
Coal Exit for Insurance and Investments
Bringing coal exposure of insurance and investment lines of business to 0% by 2040 latest
Renewable Energy in our Operations
Commitment to source 100% renewable electricity by 2023, reduction of operational emissions along 1.5°C pathway.
We hope to continue as your partner of choice and look forward to discussing our proposal with you. Thank you.
