Introduction

We’re delighted to  be working with Marsh Placement Plus on the Marine Invitation to Tender.

We’re delighted to be working with Marsh Placement Plus on the Marine Invitation to Tender. We’re committed to building on our existing facility partnerships with Marsh as well as demonstrate our expertise in providing Marine solutions for your clients  with a premium spend of over £5,000.  Our team has prepared our proposal in line with your requirements, with Appendix A Insurer Response Document and Appendix B Minimum Wording requirements fully completed. In addition, this supplementary document brings to life what makes us your insurer of choice for the Marine facility in the future.

Allianz Commercial

Allianz Commercial: A winning combination – bringing our best for businesses under one roof

  • Expanded access to our products and solutions – in a seamless approach through an integrated team and one leader in each market
  • Coordinated distribution and client relationship management teams
  • A broader and more reliable appetite for risks across the Commercial segment, giving you more options to place cover
  • Market-leading solutions across the full spectrum of Property & Casualty and Specialty lines plus Commercial Fleet
  • A comprehensive product offering for midsized businesses, including Multinational programs, Cyber, and Entertainment
  • Specialist risk insight for industry segments such as Financial Institutions, Construction, Technology, Media & Communications, and Green Energy
  • Security and stability, backed by Allianz’s financial strength ratings

Our Allianz country CEO's will play a leading role in shaping Allianz Commercial in each of our individual markets. They will be working closely together with one leader per country or region representing one market facing team for Allianz Commercial.

In the UK, your Allianz Commercial management team contacts are;

Nadia Coté
Commercial Managing Director for UK
Nadia Coté
Commercial Managing Director United Kingdom
Nick HobbsChief Distribution Officer for
Allianz Commercial in the UK
Alastair Warren-Upham
Head of Distribution, London, UK
Julie O'Donovan
Strategic Account Manager
Philip Graham
Head of Marine, Regional Unit London & Nordics

About Allianz

Allianz Group at a glance

  • With around 150,000 employees worldwide, the Allianz Group serves over 100 mn customers in more than 70 countries.
  • On the insurance side, Allianz is the market leader in the German market and has a strong international presence.
  • In fiscal year 2022 the Allianz Group achieved total revenues of approximately €152bn.
  • Allianz is one of the world‘s largest asset managers, with third-party assets of €1.635 tn under management at year end 2022
Allianz Offices
Allianz Commercial Offices
Network Partner Offices

Did you know?

Allianz is the Worldwide Insurance Partner of the Olympic & Paralympic Movements

We insure major Hollywood and Bollywood movies, including all 25 James Bond films, Marvel productions, Harry Potter, Pirates of the Caribbean and many blockbusters.

We insure the Gotthard Base Tunnel – the world’s longest railway and deepest traffic tunnel running through the Swiss Alps.

We insure the Union of European Football Association (UEFA)

We insured the last three structures to hold the title of world’s tallest building: Petronas Towers, Taipei 101 and Burj Khalifa and insure Burj Al Arab

Allianz Results

Allianz Commercial 6M 2023
€4,586mn
Core GNPW
Allianz Commercial 6M 2023
90.8%
Core Combined Ratio
Allianz Commercial 6M 2023
€479mn
Operating profit

Allianz Ratings

Allianz Commercial company
Standard & Poor's
A. M. Best
Allianz Commercial SE
AA (December 2022)
A+ (June 2022)
Allianz Commercial North America
AA (December 2022)
A+ (June 2022)
Allianz Risk Transfer AG*
AA- (December 2022)
A+ (June 2022)
Allianz Fire & Marine Insurance (Japan) Ltd.
AA (December 2022)
(N/A)
Allianz Commercial Resseguros Brasil S.A. (global)
(N/A)
A+ (June 2022)
Allianz Commercial South Africa
BB+ global;
zaAAA local
(October 2022)
(N/A)
*Rating for ART AG and ART Bermuda

All figures are related to Allianz Global Corporate & Specialty SE

Why Allianz Commercial

At Allianz we recognize and understand the unique challenges you and your business face. And as a leading global corporate insurance carrier, we have the network and expertise to help. Find out why we’re best placed to help with insurance solutions.

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We excel in underwriting

Our profound technical insurance expertise and industry knowledge allow us to provide you with solutions tailored to your needs.

In underwriting your risks, we stay true to our principles. It ensures we take those vital core competencies which you rely upon further.

The better we are at truly understanding complex risks, the better we can serve you. From harnessing insights from data, developing new forward-looking pricing tools or creating a harmonised global product framework, to practice groups leveraging shared expertise on specific risks or sectors, the goal is to provide market-leading solutions to you.

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Claims

Understanding Your Needs

At Allianz Commercial, our Claims philosophy is solution-oriented.

We’re committed to finding preferred solutions with big picture thinking in respect of large and complex policies, building trusting relationships with you based on continuity of experience:

  • We value an honest dialogue
  • Transparency of communication
  • Consistency, speed and ease of service delivery

Capabilities

As an international lead insurer, our 600+ Claims handlers and Global Practice Groups offering specific industry & Claims expertise are there to drive preferable outcomes for our customers.

  • 600+ Allianz Commercial Claims handlers over 30 countries and network partnerships in other locations allow us to service clients in more than 200 countries and territories
  • 6 regional teams ensure proximity and local expertise
  • 16 Global Practice Groups offering specific industry and Claims knowledge

Attitude

Our Claims philosophy is solution-oriented: we value an honest dialogue.

We work tirelessly to provide clarity and eliminate ambiguity, prioritizing a ‘no surprises’ culture.

  • We’re committed to finding preferred solutions with big picture thinking in respect of large and complex policies, building trusting relationships with you based on continuity of experience
  • 0.3% and 1.7%* of cases in litigation 1st vs 3rd party

Settlement Experience

Our Claims settlement process is based on upfront and regular communication.
We explain our Claims process, timelines, and requirements upfront – to give you peace of mind at every stage of your Claims journey.

  • In our annual net promoter score survey, clients and brokers who have had an experience with Claims 3 times more likely to recommend Allianz Commercial
  • We offer upfront payments for 1st party Claims

Value-adding Services for Key Clients

We discuss and implement client-specific Claims Protocols and dedicate experienced Claims experts to ensure we meet your business needs.

In 3rd party Claims we understand your unique requirements and support you over the long term.

  • We offer a digital interaction via our customer portal displaying time-accurate and meaningful Claims information
  • Claims insights and trend updates
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Allianz Multinational

Wherever you operate globally, Allianz Multinational is there to protect your business and secure your future. We’ve been supporting the business initiatives of our global clients since 1893, and are really proud of partnerships that we’ve built over the last 130 years.

Providing risk solutions, expertise and advice tailored specifically to your needs, we are there to help you and your teams navigate the complex risks that impact your business, wherever you are in the world.

Digital solutions providing transparency to support management of programs globally.

One of the largest networks in the industry, covering 200+ territories and 70+ countries with Allianz-owned offices across the globe.
260+ risk engineers averaging 10+ years of industry experience.
Hundreds of dedicated multinational underwriters and service experts building bespoke global programs.
600+ experienced Claims adjusters handling thousands of multinational Claims every year.
2,800+ Global Programmes
9,500+ Multinational Claims Handled
21,000+ Local Policies
€4bn+ Annual multinational premium
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Allianz Risk Consulting

  • Global Network - We are a global network of over 100 property Engineers with coverage in all territories
  • Flexibility of Approach - We are a truly consultative engineering service, offering innovative solutions to our clients often complex problems
  • Flexibility of Codes - Engineering programmes delivered to NFPA codes, local codes or clients individual – loss prevention standards
  • Sector Expertise - Vast global experience in numerous industries built up over many years
  • Successful Transition - Many examples of successful client transitions to ARC from other insurers and loss control providers
  • Strategic advice & solutions - ARC play a proactive client partnership role in focusing the programme and working with stakeholders to share knowledge and experience to all parties’ mutual benefit
  • Long term relationship - ARC desire a long term relationship built on mutual trust and support. We have many examples of successful partnerships with our clients embedded over many years. References are available where required
  • Risk management services - A variety of risk management services are available to be tailored to suit client requirements
  • Quality and Consistency - Property engineers are Allianz certified and comply with company practices and procedures

Allianz Risk Consulting Property offers our clients comprehensive risk engineering and the key services include:

  • Site surveys for property, business interruption and construction
  • Reviews of loss control management programs
  • Business Interruption analysis
  • Business Continuity Management
  • Technical training and knowledge transfer
  • Plan & project reviews
  • Testing & commissioning of fire protection systems
  • Fire protection impairment management
  • Loss investigation surveys

Specialist Risk Resources and Services

The Account Engineer will explain, guide and advise on which specialist resources will compliment and add value to your existing loss prevention programme. We recognise that one size will not fit all and our goal is to work in partnership with you to maximise the improvement and impact on your risk profile of our tailored risk solutions to support your business objectives.

Examples of risk management tools available include:

  • Using the My Allianz Commercial, our clients can, amongst other things, access information regarding their loss control programmes in real time, download reports, update recommendations & notify us of impairments to fire systems
  • Allianz AlertZ will automatically send out risk information and newsletters featuring risk bulletins, technical documents, lessons learned and other risk advice and publications
  • Cyber risk has proven to be of increasing concern to our client’s and whilst hacking of IT for data and finance grab the headlines, there are exposures to IT systems running production equipment. ARC has employed a Cyber Risk Consultant to assist clients who may have concerns in this area
  • Whilst the Account Engineering function will offer an overview of the business interruption potential at account level, and the effects on any linked locations, a more in depth study can be undertaken looking at the policies and procedures in place for Supply Chain Risk Management applying technics such as the European Foundation for Quality Management
  • ARCFlex a more focussed client centric approach to risk consulting eliminating the need for repeat survey work
  • The Allianz Property Risk Management Charter aids client’s to embed prudent Human Element practices and procedures throughout their organisation

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Alternative Risk Transfer

Integrated/Structured Solutions

Customized solutions provided on a multiyear, multi-line basis designed to complement or replace a client’s existing monoline program. Flexible integrated capacity can be utilized at different attachment points depending on client needs and locks in rates over the program term. Can range from being risk transfer to risk financing motivated, or a blend thereof.

We also provide direct Virtual Captive solutions that offer many benefits of a captive for clients that do not have one.

Fronting Solutions

Providing access to Allianz’s vast network of insurance carriers and partners, these solutions involve multi-year commitments and utilize proprietary techniques to minimize collateral requirements and reduce costs to clients.

Structured Captive Reinsurance

Providing flexible, structured reinsurance solutions to captives, again on a multiyear, multi-line basis to provide stability over time, while retaining the flexibility to deal with changing situations. These can be offered together with or independently of captive fronting programs.

Special Risks

Insurance or captive reinsurance for special risk outside of Allianz Commercial traditional Property and Casualty (P&C) lines that can be underwritten, or risk financed.

Capabilities

  • Global Fronting capability expands across 200+ countries and on a multi-line and multi-year basis, if needed.
  • Capacity typically €25mn per occurrence or €50mn per annum but can be higher depending on structure.
  • Broad range of P&C lines of business or a combination thereof.
  • Can include traditional and non-traditional elements, including parametric triggers.
  • Transactions up to 5 years tenure, with ability to extend.
  • Typical minimum premium (after profit commission) EUR250,000 p.a.​
  • Risk Financing structures work best where traditional ROL > [10%]​.

Underwriting Philosophy

Our underwriting process is essential to achieving the right balance between traditional risk transfer and coverage not available elsewhere. We ensure the right experts provide the right offering for you through:

  • Innovative solutions and leading-edge structuring and analysis.
  • Standalone underwriting capacity and authority.
  • A one-team approach across global functional teams.
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Our Digital Offering: My Allianz Commercial

Current Features

Global program implementation tracking & local policy views
Master vs Local Comparison, Program Contacts
On demand global loss runs and Claims Trend Analysis
Risk Engineering Locations & objects, Surveys & Recommendations
Document hub
Self-serve client access management
Direct broker access capabilities

Benefits

Easy to use, intuitive interface
24/7 accessibility
Increased scope of available documents
Data elements available in Excel formats and bulk document download

Coming Soon

Landing Page enhancements
Claims Monitoring View & Loss Run Reporting customization
Risk Survey Documents, 2 Way Communication enhancement and access to client risk evaluation tool
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Global Industry Solutions

Every business is different. That’s why we have specialist teams across various industry sectors to offer expert support as per your individual requirements.

Through this single point of contact, you will gain access to cutting-edge products, services and advice specifically cultivated with your core line of business in mind.

Global industry solutions bring the best of Allianz to our clients in a holistic way.

Financial Services

Segments: Universal Banks, Insurers, Traditional Asset Managers & Private Equity

ContactMartin Zschech
Global Industry Solutions Director for FS

Technology, Media
and Telecom

Segments: Semi-conductor, Hi-Tech, Software & IT Services, Telecom network operations, Media (digital media, digital broadcasting)

Contact
Jody Yee
Global Industry Solutions Director TMT

Construction

Segments: Contractors (infrastructure, green energy, heavy/ light industries, retail)

Contact
Blanca Berruguete
Global Industry Solutions Director Construction

Marine cargo at a glance

Actively growing

  • Complex business that requires local policies, risk controls and tailored underwriting/claims expertise
  • Multinational and Captive Programmes
  • Appetite for risks in a wide range of industries with a focus on risk managed accounts (e.g.manufacturers, importers/exporters and traders)
  • Stock throughput policies and transit programmes
  • Project Cargo incl. Delay in Start-Up

Coverage

International Transit, Domestic Transit
Stock throughput
Project cargo, Delay in Start-Up
Tailored coverages with specialized wording linked to industry segments

Capacity

US$100 mn
US$100 mn
US$150 mn

Cautious

  • International car accounts
  • Live animals

Underwriting experts

Our underwriters combine extensive Marine knowledge with a creative approach to risk to deliver imaginative, flexible solutions.

Claims and recovery experts

We maintain one of the largest and most knowledgeable Marine claims teams in the industry with many years of hands-on expertise involving all types of claims. The team are specialists in evaluating and providing solutions for Cargo claims ranging from simple losses to the most complex.  We have dedicated recovery experts who look to achieve the best possible outcome for our customers.

Marine Risk Control

Our multidiscipline team of experienced risk control consultants, marine engineers, master mariners and logistics and supply chain security specialists provides technical expertise and proactive risk control solutions across a wide range of Marine risks and international cargo transportation.

Regional contacts

Allianz Commercial will consider every risk on its own merit. Capacity and Coverage offered to individual clients subject to hazard, Nat Cat exposure, grading, terms & conditions.RATINGS: AGCS SE and AGCS North America, correct as at December 2022 (S&P) and June2022 (A.M. Best)

Marine Hull and Liability at a glance

Actively growing

  • Blue Water Hull

– Chemical/ Product / Crude Oil Tankers
– LNG/ LPG / LNP Carriers
– Offshore Supply / Support vessels–Bulkers
– Container vessels
– Cargo carriers

  • Marine Liability (Including Marine Property)

– General Marine Liability
– Port & Terminals including Marine Property

  • Specialized binders and facilities (e.g. super yachts, brown water, etc.)

Coverage

Blue Water
Brown Water
Pleasure Craft
Builder’s Risk
Marine Liability (Including Marine Property)

Capacity

US$75 mn
US$75 mn
US$75 mn
US$75 mn
US$75 mn

Cautious

  • Fishing Vessels
  • Livestock carriers

Underwriting experts

Our underwriters combine extensive Marine knowledge with a creative approach to risk to deliver imaginative, flexible solutions.

Claims and recovery experts

We maintain one of the large stand most knowledgeable Marine claims teams in the industry. Our claims professionals have many years of hands-on expertise involving all types of claims.

Marine Risk Control

Our multidiscipline team of experienced master mariners and marine engineers provide technical expertise and proactive risk control solutions to ship owners and the Marine industry.

Regional contacts

Allianz Commercial will consider every risk on its own merit. Capacity and Coverage offered to individual clients subject to hazard, Nat Cat exposure, grading, terms & conditions.RATINGS: AGCS SE and AGCS North America, correct as at December 2022 (S&P) and June 2022 (A.M. Best)

Your dedicated team

We will underwrite and manage the business from a centralised hub in London with regional representatives managing the local relationships.

London

Julie O’Donovan, strategic account manager

Philip Graham, Head of Marine, Regional Unit London & Nordics

Paul Crawford, Senior Marine Cargo Underwriter

Lee Allen, Marine Cargo Underwriter

Regional Branch Distribution Network

Belfast

Helen Hutchinson, business development manager

Birmingham

Tom Fenwick, distribution manager

Sarah Dear, business development manager

Bristol

Jane Bond, distribution manager

Nicky Scott, business development manager

Chelmsford

Matt Pask, distribution manager

Keiron Payne, business development manager

Glasgow

Kevin O’Neil, branch manager

Carrie-Ann Craig, business development manager

London

Alistair Warren-Upham, distribution manager

Jack Wilson, business development manager

Leeds

Richard Smith, distribution manager

Adam Tetley, business development manager

Maidstone

Jess Kingdon, distribution manager

Gary Fricker, business development manager

Manchester

Mark O’Brien, distribution manager

Adam Dunning, business development manager

Newcastle

Karen Boothroyd, branch manager

Neale Averre, business development manager

Southampton  

Josh Linden, distribution manager

Juliet Halfacre, senior business development manager

We'll embed a multi-channel communication, marketing and training strategy to ensure staff are aligned to the Marsh Marine facility protocols.

Structured engagement

Marsh will continue to have a dedicated team of insurance experts committed to regular review meetings. These will be designed to focus on maximising the success of the facility in terms of both value delivery to our clients and profitable growth.

Objective

Allianz Commercial attendees

Marsh attendees

Review of GWP growth and
profitability performance against
plan, client experience metrics,
potential issues and opportunities.

Julie O’Donovan, strategic account manager

Philip Graham, Head of Marine, Regional Unit London & Nordics

Paul Crawford, Senior Marine Cargo Underwriter

Lee Allen, Marine Cargo Underwriter

To be confirmed by Marsh

Quarterly review meetings

Objective

Allianz Commercial attendees

Marsh attendees

To review the claims process and
identify ways to make continuous
improvements. This will also be
available on a local level with local
claims relationship managers
where required.

Kevin Whelan, Head of Marine Claims

To be confirmed by Marsh

Claims review meetings

Objective

Allianz Commercial attendees

Marsh attendees

Local trading discussions, account
performance, and local business
plan review, renewals, new business
and claims to ensure UK wide
understanding of full proposition.

Relevant distribution manager and
relevant dedicated underwriters

To be confirmed by Marsh

Marsh and Allianz Commercial local trading meetings

Environmental, Social and Governance (ESG)

Background

  • ESG Board composed of Allianz SE Board Members responsible for the Group ESG strategy
  • ESG Center of Competence (CoC) in Allianz Global Corporate & Specialty established in January 2014, responsible for Allianz‘ P/C business globally
  • ESG is embedded in the global governance framework via Standards & Policies and core insurance processes (Underwriting, Risk Management) supported by a dedicated ESG desk (as part of the ESG CoC) and Communication

1.5°C Aligned Investment Portfolio

Proprietary investment portfolio committed to net-zero emissions by 2050, in line with 1.5°C (UN AOA, SBTi)

Coal Exit for Insurance and Investments

Bringing coal exposure of insurance and investment lines of business to 0% by 2040 latest

Renewable Energy in our Operations

Commitment to source 100% renewable electricity by 2023, reduction of operational emissions along 1.5°C pathway.

Net-zero Emissions commitment

  • € 131.5 bn sustainable investments (proprietary investments)
  • € 1,282.9 mn revenues from sustainable solutions for P&C - In 2022, we generated revenues totalling €1,282.9 mn from 103 Sustainable insurance solutions and from Insurance solutions with a sustainability component through our Sustainable Solutions program in P&C. (2021: € 1,215.6 mn from 118 solutions)

Renewable electricity and emissions

  • 89% renewable electricity of own operations
  • 1.0 t CO2e per employee carbon footprint of own operations
  • 16.2 mn t CO2e carbon footprint of proprietary investments (listed equities and corporate bonds)
  • 46.5 mn t CO2e Total GHG emissions (Total Greenhouse Gas include emissions from proprietary investments and own operations)

Thank you for considering Allianz Commercial

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